by Sue Barrett
Who are your customers?
The whole world isn�t your market, you know. You need to get SPECIFIC.
Knowing your Target Audience will minimize the risks
of doing business. It will uncover and identify potential
problems. It will help you recognize opportunities in the
marketplace that otherwise would be missed. It can save
you time and money by focusing your energy on the
potential BUYERS.
Are you marketing products or services over the internet?
Surveys have shown that internet industry is growing at 40-
50% per year! Now an even larger market is easily
accessible to us � but the internet contains so much
information! How will our customers find us unless we
figure our WHO needs our product or service in the first
place, HOW they will look for us on the internet � and
then TARGET THEM!
If you are just starting a business,
establish parameters of your Target Market:
- What are their demographics?
- What are their needs and requirements?
- What benefits do they want?
- What are their concerns about your type of product or
service?
- Who is your competition?
If you already operate a business, analyze
your current customers:
- Are your current programs attracting qualified leads?
- What kinds of customers visit your website? What
are their characteristics?
- What is the size of your potential market? Is it
growing or shrinking?
- Is you pricing strategy helping or hurting profits?
- In which area of your business have you been the
most successful?
There are many Target Marketing companies you can find
on the internet that will help you pinpoint your target market.
There are also several free resources you can use to find the
information yourself.
So now you know who your Target Market is.
How do you reach them?
Find out WHERE your Target Market is so you can
effectively communicate with them. Locate industry-specific
search engines, message boards, opt-in e-mail groups and
newsgroups that focus on the market you are targeting. Once
you have discovered the most effective places to reach your
Target Market, take the following steps:
- Register a Domain Name
(www.yourbusinessname.com) Include words that
pertain on your particular market
- Submit your website to the search engines. Use
industry-specific search engines in addition to the
main search engines.
- Link to areas where your target market �hangs out�.
(i.e. newsgroups, message boards, other high traffic
websites)
- If you already have a business with an established
customer base, learn what you�re doing right with
your current customers by conducting a simple survey to
reveal data on their demographics, interests, etc..
Reach your Target Market online with INFORMATION.
Studies have shown that the primary activity of people on
the internet is RESEARCH � online shopping comes in at
only 1%. This doesn�t necessarily mean that people don�t
buy online � it just lets you know that when people get
online - they are looking for INFORMATION - and you
need to offer your Target Market what they�re looking for
in order to get their attention.
By understanding your customer, you will be better able to
serve them. By meeting their needs, you will generate more
sales. By Targeting Your Market your can substantially
shorten your sales cycle and increase your profits.
About the Author:
Sue Barrett works for HomeBusinessCenter.com
and has helped hundreds of entrepreneurs
successfully start their own home-based
businesses.
More Information:
For specific steps you can take and FREE resources you can
use to get demographic information on YOUR Target Market,
click here