Don’t overlook postcards as part of
your business marketing strategy. Besides saving you
time and money, these convenient little tools are easy
to create, convenient to use, offer fast message delivery
and instant visibility.
Sure, I’ll admit that you can reach zillions of people
through internet marketing. But contrary to my original
belief, not everyone surfs the web 24 hours a day.
Offline advertising can often be overlooked and sometimes completely omitted from a marketing plan. A mistake for some - it can be an opportunity for you to reach potential customers before your competition does.
With postcards, you can boost sales and name recognition, while taking a break from the traditional (and sometimes boring) direct mail material.
Take a look at a few benefits:
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1. Low Cost. Overall, postcards are an inexpensive marketing tool.
You can be creative and test-market on a small scale
before committing to an entire marketing campaign.
Do you market to a small area or highly-specialized
market? Postcards are a inexpensive way to reach your
target market and your target market only. Even with
trade journals, you often spend money advertising to a
significant number of people who will have no interest
in your product or service.
2. Save time. Once designed, postcards are quick and easy to address and mail.
3. Fast. Within a matter of days, you can have your message directly in the hands of an interested client.
4. Convenient. Adjust mailings to fit your marketing schedule. Mail as many and as often as you want.
5. Flexible. Postcards can be used in a variety of different ways to promote your business.
6. Instant visibility. You don't have to depend upon prospect opening an envelope or having the time to read through a
lengthy brochure.
7. Higher likelihood of being read. Instead of hundreds of other magazine or newspaper ads, your postcard competes only with the day's mail.
8. No fancy equipment required. You can easily outsource the design work, copy writing and printing. There are also resources that enable you to pull-off the creative development yourself and still come
out with a professional-looking card.
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There are lots of ways postcards can be used. They can
broadcast a plethora of different messages for virtually any
product, service or event. Before you get started, you’ll
want to take a look at all of your options and decide what
works best for your business.
Your marketing focus will fall into one of three main
categories: prospecting for leads, building repeat sales or
maintaining customer contact. First decide who you will
be targeting.
Prospecting: Finding New Customers
In prospecting, postcards are often used to qualify leads;
the first step of the two-step sales approach. The second
step involves following up with the most qualified leads
and giving them more detailed information. So here, the
objective of the postcard is to get the customer to request
more information (by phone, fax, e-mail or mail), so you
can accumulate names to follow up with and make the sale.
Some ways to reel in prospects:
- Introduce your company and offer a free gift to all
prospects who request it
- Announce an event that you are hosting that they can
participate in for free if they respond
Reselling: Building Repeat Sales
Most marketers will agree that it's much easier and more
cost effective to sell to a current customer than to find a
new customer. Most successful businesses are built on
repeat orders, but why stop at just a repeat order? By
making a simple suggestion or providing valuable
information, you can easily increase the amount of your
customer's average purchase and the frequency at which
he or she purchases from you.
But don’t stop with just one follow-up! Satisfied
customers can be sold again and again as long as they
are kept satisfied. There are all sorts of reason why your
happy customers would want to hear from you. Here are
just a few:
-
New products or special promotional offers
- Special upcoming dates or events
- Holiday-specific promotions
- Birthday cards offering special birthday discounts
- Monthly contests or drawings
Communications: Maintaining Client Contact
Even if you don’t have a specific product you’re
promoting, you still want to keep in touch with your
patrons to let them know you appreciate them and
haven’t forgotten about them. Get into your customer’s
mind and stay there! Contact them several times
throughout the year, so that when they’re ready to buy…
they’ll buy from you.
Any change, addition, celebration, event or newsworthy
information about your business is a reason to contact
your customer. If you don’t have anything new and
exciting happening with your business, create something
fast before you go out of business.
So how can you maintain contact with your shoppers
without being a nag? Postcards, of course! With a
message and design that’s positive, creative and
interesting, you can add a little fun to someone’s day.
Once you’ve decided who your target market is and
your reason for contacting them, you can develop your
marketing message and design.
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Step 1: Get the prospect's attention
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Layout
As with any marketing medium, layout design and ad
copy play an important role in the success of your
postcards. Get creative, but remember a few simple
basics so you can be sure to get your message across
and get the customer order.
- 1. Don’t waste space. White space is better
than a bunch of words that clutter your message.
- 2. Headlines need to be well-positioned and
thought-out. They’ll make or break the success of your
postcard.
- 3. Use graphics only if they have a purpose and
contribute to the communication of your message.
- 4. In a series of postcards, use a consistent design
so your cards are easily and quickly recognizable.
To qualify for the lower postcard postage rate, the
maximum postcard dimensions are 4 1/4" x 6". Anything
larger will cost you more in postage, but may attract more
attention and result in higher sales
Ad Copy
It's not as much what you have to offer, but HOW you
offer it that matters. That's where your ad copy comes
into play. Since space is limited, you need to be brief,
specific, direct and clear in your message. Count to five,
and your prospect is either intrigued by your offer, or
throwing your postcard in the trash.
Four steps to reach your goal:
1. Get your prospect's attention.
2. Secure his or her interest.
3. Gain his or her belief in your product or service
4. Convince your prospect to act.
Sound challenging? It’s actually easier than you may think.
Focus on keeping the message simple and seeing it from
the recipient’s viewpoint. Here are some tips:
1. How to attract attention:
- Send something funny and entertaining that
will stand out in a pile of mail.
- Use bright colors or bold print.
- Provide valuable tips, useful information, or a
money-saving coupon that they will save for future use
2. How to secure interest:
- Talk to your customer as if they were right
there with you. Fill the copy with 'you'.
3. How to get them to believe in you:
- Use the word 'guaranteed' to give the purchaser
more confidence in your product/service/company
- Act professional and trustworthy – don’t use
extravagant claims or fancy language.
4. How to convince them to act:
- Offer incentives like a limited-time price reduction.
- Explain clearly what you want to prospect to do
next (request more information, RSVP, place an
order, etc..)
- If the objective of the postcard is to get an order,
make sure the prospect can order instantly either
online, fax or 24-hour phone service
- If you want the prospect to request additional
information, make it extremely easy and convenient
for them to do so.
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Step 2: Find out who to mail to
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You basically have two options here. You can use a mailing
list you already own (of current customers most likely) or
you can purchase an outside list. A good mailing list is key
to a successful mailing, so do some research when making
this decision. Some tips:
- Leads that have shown interest in or purchased a
product or service similar to what you are offering.
- Cheap leads are usually not targeted and not
pre-qualified.
- Avoid lists that are out-of-date. This is not the
place to be cutting costs. It will cost you more money
and of course time in the long run.
- Start with list quantities practical for you to handle.
Then, as you increase your mailings, you can save
money with larger discounted orders.
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Step 3: Easy printing and production
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